Marketing

Choice is hard work: an anecdatum

We got an iMac for family use in the Summer. I never liked the keyboard and the mouse keeps sticking as crumbs and so on get lodged in it. Myself and my son headed off to Micro Center the other evening to explore replacements. They had sold out of the new ‘magic’ mouse, so we … Continue reading Choice is hard work: an anecdatum

Reputation enhancement

Reputation management on the web – individual and institutional – has become a more conscious activity for many, as ranking, assessment and other reputational measures are increasingly influenced by network visibility. In particular, it raises for academic institutions an issue that has become a part of many service decisions: what is it appropriate to do … Continue reading Reputation enhancement

The library website: a unified service?

I mentioned the reworked University of Michigan Libraries website a while ago. Although it is still a layer over various other resources, I liked the way that the site aimed to project the library on the web as a unified service not as a set of unrelated opportunities. This extended to the way that links … Continue reading The library website: a unified service?

Library and beehive …

JISC has produced a short video about the library of the future … This is part of its Libraries of the Future initiative, and is about nine and a half minutes long. Two quick things. First, I wish that the card catalogue was not used so much as an image of the library. Second, I … Continue reading Library and beehive …

Visible people

I continue to be amazed at how difficult it is to find the name or contact details of the library director on many library websites. And in some cases to find the names of other relevant library contacts. This is especially the case given the emphasis on the human touch the library provides, and the … Continue reading Visible people

Ranking, rating and recommending

We are now accustomed to being able to rank or recommend on websites. More importantly, we are accustomed to seeing resources ranked, related or recommended. To the extent, I suggested in a recent talk, that when we don’t see these features on a site it is as if as if we are watching black and … Continue reading Ranking, rating and recommending

Data flows in the book world

One of the recommendations of the Library of Congress Working Group on the Future of Bibliographic Control was that ways should be found of harnessing publisher data upstream of the cataloging process. The rationale was that this would make data about materials available earlier and reduce overall creation effort. OCLC recently organized an invitational symposium … Continue reading Data flows in the book world

Blogging

I seem to spend less time looking at blogs, library or otherwise. I don’t know if this is just me or if it is a general experience. The demands of work, life and Twitter perhaps. No doubt Walt will inform us in due course whether the volume of library blogging, at least, is up or … Continue reading Blogging

Entrepreneurial skills are not given out with grant letters

Ithaka produced a report last year – Sustainability and revenue models for online academic resources PDF – for the Strategic Content Alliance (SCA), a UK collaboration of cultural and educational organizations. They followed up with a series of case studies (scroll down the list of SCA publications to the sustainability section) which were discussed at … Continue reading Entrepreneurial skills are not given out with grant letters

Web scale library management services

OCLC has just released a press-release about its Web scale library management services. For some context see Andrew’s note: OCLC is extending the WorldCat Local platform to include circulation and delivery, print and electronic acquisitions, and license management components. A quick start version of WorldCat Local–available at no additional charge to FirstSearch WorldCat subscribers–is a … Continue reading Web scale library management services