Being smart is important. But it’s almost never the most vital quality for success at work. And in the library profession—which emphasizes intelligence even more than most—this focus can lead us to undervalue other essential traits.
Think back to a time in your work life that you remember very fondly. To a successful project or a team you truly enjoyed working with. To a story about your job you love to tell. Really. Take a moment and conjure up that situation, because I’m going to make a prediction:
Your memory has nothing to do with highly developed professional skills or intellect.