OCLC was built on a foundation of collaboration. Whenever we can, we look for ways to reflect and replicate that value in other areas. When we reference the OCLC vision, “Because what is known must be shared,” that holds true as much for member-to-member knowledge as it does for sharing library materials with users.
The power of that model was made especially clear to me during the launch of WorldShare Management Services and during each subsequent implementation. This was not just a new service for OCLC—the idea of a cloud-based platform for library management tasks was a new one in our profession. While OCLC staff was, obviously, involved in all of the training, implementation and support, we realized early on that peer-to-peer learning was going to play a huge role in how libraries got the best value from this unique opportunity.
The OCLC Community Center was a direct result of those observations. It’s a place for library staff to connect online, share best practices, stay up to date on new product releases and contribute ideas to improve OCLC services. Since its launch last July, over 5,000 users from 2,400+