Posts in: October, 2018

An “open” discussion

open

What does “open” mean? There’s a general acknowledgment among librarians, publishers, and various funding bodies that the term “open” describes a complex continuum, rather than defining a specific set of criteria when used to describe items in our collections.

What has become entirely unambiguous, though, is that libraries are now expected—by researchers, funders, faculty colleagues, and especially end-users—to provide services that support open materials and workflows as fully as any other kind of content.

OCLC Global Council delegates work on behalf of the OCLC membership to reflect the needs of member institutions. At their meeting this past March, delegates expressed their strong interest in additional focus around this issue. With their advice, we established a cross-organizational work team to benchmark current OCLC activities and investigate new ways to support the library community throughout the Open Access (OA) life cycle.

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Three “people factor” steps for successful change management

change management

Tyler is passionate about helping libraries turn change into opportunity, and as Director of OCLC Implementation, he supports libraries through diverse transformations, including everything from workflow analysis to library technology implementations.

Transformation of any kind starts and ends with people. If you’re implementing a broad change and everyone in your organization isn’t engaged in some way, it will never work to its fullest potential. Period.

I’ve helped hundreds of libraries transform their organizations through technology implementations for ten years, and the people factor is consistently the key to success. But it’s also the hardest, and the most overlooked. What inspires one person may not motivate someone else. But neglecting to apply this lens across how you plan, communicate, and execute leaves so many positive aspects of change on the table.

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Meet your guide for an Amazon journey: a librarian

librarian_guide

This last July, Forbes published an essay that suggested Amazon stores could replace libraries. The piece was pulled down within a couple days, after nearly 8,000 comments on Twitter and a great many response pieces suggesting that this wasn’t even a bad argument, buttwaddle.” These responses emphasized the role that libraries play in providing services (beyond just books) to people who otherwise might not have access to them.

Some recent library user research we conducted in partnership with the Worthington Libraries in Ohio suggests that these criticisms of the Forbes piece don’t go far enough. Not only isn’t Amazon a replacement for libraries, but our statistical models indicate that library use supports commercial book sales as well as other social and retail activities.

In short: if you want to look for more customers for your online book business, look in libraries.

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Brain food in just an hour

dss-speaker2

My work with the OCLC Research Library Partnership is rewarding in so many ways. One of them is the continual opportunity to meet fascinating people who do really important work. It creates new learning opportunities for me, and it’s fun to see where some of our pathways intersect.

Like most library professionals, I like to share. Fortunately, I can connect the experts I meet to the OCLC community through our Distinguished Seminar Series. Since 1978, OCLC has hosted dozens of guest speakers who have shared their knowledge and experience on a vast range of topics, initiatives, and movements.

If you can spare an hour once or twice a year, I’d like to invite you to meet with us here in the auditorium at OCLC’s headquarters. You can come in person or join us online for a livestream of an event. I promise that our guests will inform, inspire, and probably even entertain you.

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