Posts in: September, 2020

Three ways mobile app technology increases community engagement

As I’ve pulled together notes for this post, 15 alerts have flashed across my smartphone screen. That’s to be expected since we log 5.4 hours a day on our phones. And most of that time—90 percent to be exact—is spent using apps. That begs an important question: How can we use this app time to promote library goals and engage our communities in ways that put the library in the life of the user?

One important step? Simply get more library apps into the hands of users, a goal that we are pursuing quickly—and globally—now that Capira Technologies has joined the OCLC family.

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Global library discovery and fulfillment: How we’re the same and how we differ

When we presented last year’s Global Council report on access to open content, we got a lot of great feedback. Both from Council delegates—who reported that it exceeded their expectations—and from our membership and the library community in general. The report provided insights on an important topic that hadn’t been explored in that way before: to gain a collective global understanding of the activities, investments, and efforts libraries are engaged with around open content. This report is just one of the ways that Global Council works on behalf of libraries by gathering insights each year to help inform the profession and OCLC on topics of importance to the library profession.

This year Global Council sponsored a survey to gather “Global Perspectives on Discovery and Fulfillment,” with a goal of gathering enough information from each of our three geographic regions to be able to make statistically significant comparisons if and when possible. I’m pleased to share that we hit that mark and can report back on a few interesting differences.

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How your library will benefit from linked data

In January 2020, OCLC announced that the Andrew W. Mellon Foundation had awarded us a grant to build a shared entity management structure that supports libraries as we move toward new ways to create and share information about their collections. These new methods—commonly referred to as “linked data”—represent changes to both underlying library data and the type of activities that library workers perform.

Even more importantly, they also signal a shift in how the library community can work together to build on each other’s work. I believe that no matter what type of library you are associated with, you and your users will benefit from this project.

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