When our in-person services were put on hold during the start of the pandemic, some people—both library users and even some staff—thought our role in the community might diminish for a time. I didn’t. I knew that our community needed us now more than ever and we couldn’t fail or disappoint them. We, the library, had to get busy, because during challenging times, libraries step up.
Our staff at Greensboro Public Library definitely did. And I am sure that you did, too. The trick, right now, is to make sure that as we transition out of a pandemic mindset, we carefully consider what parts of our expanded role we choose to retain.
My suggestion? Keep seeking out surprises.