When I wrote about the OCLC Community Center’s fifth anniversary last year, I thought we were all getting a handle on the impact of the COVID-19 pandemic. We knew things weren’t over yet, but we also weren’t expecting to spend the next 12 months working from home, socially distancing, wearing masks in public, missing lunches and meetings and conferences, and so much more. While nothing replaces those in-person interactions, I’ve been amazed at how virtual engagement and connections have grown and deepened. As a result, we’ve all learned many valuable lessons about creating online community that will have lasting impact.
