Co-create authentically with your community

Co-creation is one of the most effective ways for libraries to turn diversity, equity, and inclusion ideals into real-world services. Fundamentally, co-creation happens when the people who are most impacted by a service or program take the lead in developing and implementing it. It requires intentional time and resources around supporting the aspirations of systematically excluded communities. And these communities, not the library, determine what goals a project should reach for, what success looks like, and what actions are most likely to lead to that success.

To get started with or deepen partnerships for greater equity, consider three important elements of a co-creative approach.

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Four ways WorldCat.org improves library visibility

Just over a year ago, I wrote about how the new WorldCat.org expands the impact of libraries everywhere. I went on to say (with no hesitation) that the redesign and rebuild had been the highlight of my career. Well, I’ve changed my mind.

Over the past year, we’ve seen how well the site helps people find the information they need in libraries. There’s encouraging data about improved reach, utility, and accessibility. But most of all, we view the launch of the redesigned site not as a “job completed,” but as inspiration to do even more.

So, what’s the new highlight of my career? The ability of WorldCat.org to serve as an ongoing, growing, centralized platform for library discovery.

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Libraries and open access discovery

OA 2023 banner image

Co-author: Titia van der Werf

The theme of this year’s Open Access Week is “Community over Commercialization.” It’s designed to “encourage a candid conversation about which approaches to open scholarship prioritize the best interests of the public and the academic community—and which do not.”

This is an important theme for OCLC. As a membership organization that doesn’t return profit to shareholders or private owners, our sole focus is on supporting libraries. This means that finding ways for libraries to provide better access to open content is a priority. One effort underway right now is the Open Access Discovery project in partnership with two Dutch library consortia—Universiteitbibliotheken en Nationale Bibliotheek (UKB) and Samenwerkingsverband Hogeschoolbibliotheken (SHB).

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Redefining the library experience: Global insights for future planning

Libraries are no stranger to change. As community expectations shift, so do our libraries. This adaptability was on full display during the height of the COVID-19 pandemic. But as that pressure has subsided, we’re seeing widespread reflection around what libraries will look like in the future. Many library leaders are thinking about fundamental transformations, with the goal of creating a more impactful library experience for their users.

During the past year, OCLC Global Council and OCLC Research explored the idea of the changing library experience by focusing on topics such as community engagement, collaboration, and innovative programs that meet library users’ evolving needs and expectations. Planning for this work was informed by efforts associated with our New Model Library: Pandemic Effects and Library Directions research. And it was accomplished through online thought leadership webinars and a global survey that spanned all library sizes and types. What we learned is that libraries will continue to be necessary infrastructure for supporting local communities. And to deliver impact, there’s increasing need for partnership and library staff support.

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More than maintenance: Four reasons to update holdings

Banner image for OCLC Next blog post: More than maintenance: Four reasons to update holdings. Image shows many different household and workshop tools that might often be used in maintenance

We do lots of maintenance tasks in our daily lives. We change tires, clean the HVAC, and inspect our roof and gutters—the list goes on and on. Usually, we do these things to prevent bad things from happening. But have you ever stopped and considered the benefits?

Holdings maintenance—making sure your library’s WorldCat holdings are accurate and up to date—is a good example of how important maintenance is. But there’s still so much more at play. In fact, there are major benefits for your library, your users, and the wider library community.

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WebJunction, an evolution in library staff learning

WebJunction 20 Year Anniversary graphic

WebJunction is, first and foremost, the learning place for libraries. But what makes it special is our approach: We’re committed to listening, collaborating, and doing our own learning, too. It shows in how we’ve evolved over the past 20 years with projects—big and small—that truly reflect the library landscape and provide new ways of learning for all levels of staff.

What started in 2003 as a grant from the Bill & Melinda Gates Foundation that focused on helping library staff be more effective in offering public access computing has developed to include content reflecting all aspects of library learning needs. The WebJunction team is a vibrant group within OCLC Research, and our 20-year journey has produced significant contributions with and for the library community. We make learning practical and flexible, allowing individuals to modify and customize their experience to meet local needs. This has resulted in successful learning models that are both inclusive and actionable.

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How resource sharing and collections data can inform collaboration

By its very nature, resource sharing between libraries is a form of collaboration. Most libraries have agreements and processes in place that enable them to fill collection gaps and provide for users’ needs through resource sharing partners. But is there value in pursuing a more deliberate, data-driven strategy when building your resource sharing groups? Might such a strategy reveal unexpected partnering opportunities?

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Local decision support based on collective intelligence

Local decision support based on collective intelligence

Is there anything more thrilling than finding unexpected, useful answers during an information treasure hunt? While working on a shared print program years ago, I got the chance to use a variety of data sets and programming skills to uncover hidden strengths within library collections. It was important work. That knowledge helped showcase how each library contributed and revealed new ways to leverage collective materials.

The ability to use analytics tools to investigate relationships between the collections of many libraries and come away with actionable, local insights was exhilarating. If that sounds like your kind of treasure hunt, I have good news for you.

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Are you redefining the library experience?

Next blog header image for Global Council area of focus post

Change has been a constant for libraries around the world for many decades now. But during the past few years, the pace has clearly accelerated. How do these changes, and our responses to them, shape library experiences?

This year’s OCLC Global Council area of focus explores this important question. We’ll take a deep dive into how experiences have shifted and how library workers are purposefully redefining resources and services.

As we prepare to gather your insights related to this year’s area of focus, “Redefining the library experience,” we asked our 2022–2023 Global Council leaders to provide some personal perspectives—especially with what they, and we, can do to be more intentional about identifying and innovating around these changes. Below are some of the highlights from their discussion.

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DEI: A journey, not a destination

Last month, we received a very special honor. In a worldwide survey of technology organizations, Computerworld ranked OCLC first among midsized IT enterprises worldwide for demonstrating excellence in advancing workforce diversity, equity, and inclusion (DEI).

It’s gratifying to see our years of work in DEI acknowledged. Recognition like this is a milestone, a marker—and an opportunity to consider the questions that need to be answered as we continue our journey toward a diverse, equitable, and inclusive workplace.

It’s a journey because we cannot claim we have arrived. Persistent reflection and action are required to keep moving forward. We can share what has been achieved so far. What more needs to be done? What can we learn from each other?

In 2020, I shared a blog post calling all of us to action. On this day when we honor the legacy of Dr. Martin Luther King, Jr., I’d like to provide an update on where we’ve been and what we’ve learned.

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