I wrote in OCLC Next last year about “container collapse” and how many people are having a hard time evaluating the value of online research results. Students think that being able to identify high-quality materials is important. They also believe they are good at it—though our findings suggest they actually aren’t.
Some more recent research, though, indicates that librarians can make a difference. Somewhere between discovery and delivery, there is a gap that needs to be filled. As librarians, we can provide the training and assistance necessary to connect people to high-quality information.