Posts in topic: discovery

Four ways WorldCat.org improves library visibility

Just over a year ago, I wrote about how the new WorldCat.org expands the impact of libraries everywhere. I went on to say (with no hesitation) that the redesign and rebuild had been the highlight of my career. Well, I’ve changed my mind.

Over the past year, we’ve seen how well the site helps people find the information they need in libraries. There’s encouraging data about improved reach, utility, and accessibility. But most of all, we view the launch of the redesigned site not as a “job completed,” but as inspiration to do even more.

So, what’s the new highlight of my career? The ability of WorldCat.org to serve as an ongoing, growing, centralized platform for library discovery.

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Libraries and open access discovery

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Co-author: Titia van der Werf

The theme of this year’s Open Access Week is “Community over Commercialization.” It’s designed to “encourage a candid conversation about which approaches to open scholarship prioritize the best interests of the public and the academic community—and which do not.”

This is an important theme for OCLC. As a membership organization that doesn’t return profit to shareholders or private owners, our sole focus is on supporting libraries. This means that finding ways for libraries to provide better access to open content is a priority. One effort underway right now is the Open Access Discovery project in partnership with two Dutch library consortia—Universiteitbibliotheken en Nationale Bibliotheek (UKB) and Samenwerkingsverband Hogeschoolbibliotheken (SHB).

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The new WorldCat.org expands the impact of libraries everywhere

Seven years ago, I was the director of e-commerce development for a global brand with more than $USD 2.5 billion in sales, 500 stores, and nearly 12,000 employees. Then I found WorldCat.org.

It was love at first search as I’ve always been a superfan of libraries. I saw the fundamentals of my chosen career—improving online services, intuitive interface design, and an exceptional user experience—put to use in the service of libraries. That moment moved me to join OCLC.

Today I can say, without hesitation, that our recently rolled-out work to reimagine, redesign, and rebuild WorldCat.org has been the highlight of my career.

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Global library discovery and fulfillment: How we’re the same and how we differ

When we presented last year’s Global Council report on access to open content, we got a lot of great feedback. Both from Council delegates—who reported that it exceeded their expectations—and from our membership and the library community in general. The report provided insights on an important topic that hadn’t been explored in that way before: to gain a collective global understanding of the activities, investments, and efforts libraries are engaged with around open content. This report is just one of the ways that Global Council works on behalf of libraries by gathering insights each year to help inform the profession and OCLC on topics of importance to the library profession.

This year Global Council sponsored a survey to gather “Global Perspectives on Discovery and Fulfillment,” with a goal of gathering enough information from each of our three geographic regions to be able to make statistically significant comparisons if and when possible. I’m pleased to share that we hit that mark and can report back on a few interesting differences.

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OCLC partners provide extended and free e-content during the COVID-19 crisis

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During the past weeks, we’ve all faced a wide variety of changes in our lives and jobs. For librarians, part of that challenge is serving students, teachers, faculty, and patrons who now have to work and study from home.

As a library cooperative, OCLC has leveraged dozens of partnerships with publishers to provide extended and, in many cases, free access to e-resources. We are working with our partners to organize and centralize this content and make it easily discoverable in library services.

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Five data analytics questions to help secure—or increase—your e-resource budget

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By Justin Parker, Subscriptions Manager, University of Manchester Library, and
Tim O’Neill, Electronic Resources Coordinator, University of Manchester Library

As Subscriptions Manager and Electronic Resources Coordinator at the University of Manchester, part of our jobs is to make sure the university gets the best deal on its e-resource investment. But what does “best deal” really mean? Does it mean the least expensive materials? Well, an inexpensive subscription isn’t a good deal if it isn’t used at all. And even free, open source content has a cost associated with the cataloging, discovery, and course management systems we use to make it available.

The challenge is to find better ways to assess the value our students, teachers, and researchers gain from the e-resources we provide. And the end result should be a better plan for accurately conveying the importance of library collections within the larger goals of the institution. But how do you get there? Having spent some time recently tracing the pathways of e-resource usage, we have a few suggestions.

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The OCLC Global Council survey on discovery and fulfillment: an important baseline

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How do library users navigate their paths from an initial point-of-need to the final moment of getting the resources they require? That process can be as fast as a single search and one click, or it can encompass many stops and starts, false trails, frustrations, and wrong turns … as I think we, as information professionals, can testify from our own research efforts.

Understanding and improving those journeys is among the most important work we do.

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