Posts in topic: organizational culture

Women in technology: We are all stakeholders

Since its inception in 2017, OCLC’s DevConnect series has been focused on library technology. Over the years, we’ve shared presentations that focus on the things that drive library innovation—specific APIs, projects, and code. However, the team that produces the DevConnect series is co-ed, and this year we wanted to focus on the people who move the field forward.

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The rapid pace of change in research university libraries: An interview with Keith Webster

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Recently, I had the opportunity to interview Keith Webster, Dean of University Libraries and Director of Emerging and Integrative Media Initiatives at Carnegie Mellon University. We discussed how academic libraries have changed in the last two decades, reflecting on the growth of digital content and the rapidly evolving scholarly record. I also asked Keith to imagine the research library of the future and to share where his own library is heading in the near term, with investments in multi-purpose repositories, RIM systems, and increasing support for research analytics and institutional reputation management.

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What’s the magic formula for successful change? Communication + planning

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Tyler is passionate about helping libraries turn change into opportunity, and as Director of OCLC Implementation, he supports libraries through diverse transformations, including everything from workflow analysis to library technology implementations.

Depending on who you ask and where you look, change management has any number of important components. However, I’ve found that the actual process of initiating change often falls into two key buckets: planning and communication. Planning is critical, of course, but how, when, and what is communicated can make or break a change initiative. In fact, communication often leads to feedback that helps refine plans, making it even more powerful.

Unfortunately, communication can be an afterthought or initiated only when a change effort is at risk. Sometimes it’s just words on a page explaining the plan. It shouldn’t be, it’s so much more, and can have long-term negative consequences if overlooked or undervalued. Successful change initiatives are communicated like an internal public relations campaign. Every aspect should be orchestrated to increase awareness and buy-in.

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Are you too comfortable in your culture?

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Culture matters

A lot has been written about organizational culture, but there is little consensus on what it actually is and how to change it. Two things we know for sure: organizational culture exists and it plays a crucial role in shaping behavior.

Why should we think about culture? Because your culture is how your organization does things. And how you do things is critical to your performance and success.

According to the Katzenbach Center, 96% of employees say some change to their organizational culture is needed, and 51% think their culture requires a major overhaul. So even if you’re comfortable, you probably should be thinking about how your organization’s culture impacts both goals and the quality-of-life for your employees.

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