{"id":2383,"date":"2018-08-01T16:02:05","date_gmt":"2018-08-01T16:02:05","guid":{"rendered":"https:\/\/blog.oclc.org\/next\/?p=2383"},"modified":"2019-05-29T17:05:24","modified_gmt":"2019-05-29T17:05:24","slug":"rust-never-sleeps-not-for-rockers-not-for-libraries","status":"publish","type":"post","link":"https:\/\/blog.oclc.org\/next\/rust-never-sleeps-not-for-rockers-not-for-libraries\/","title":{"rendered":"Rust never sleeps\u2014not for rockers, not for libraries"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2392\" src=\"https:\/\/blog.oclc.org\/next\/wp-content\/uploads\/2018\/08\/NeilYoung-blog-banner.jpg\" alt=\"NeilYoung-blog-banner\" width=\"1160\" height=\"370\" \/><\/p>\n<p>In 1979, Neil Young\u2014one of my favorite artists\u2014released the album <em>Rust Never Sleeps<\/em>. It represented a conscious recognition that his music had to evolve to appeal to the changing tastes of a new generation. It\u2019s a message I took to heart then, and it continues to impact me today in my work with libraries.<\/p>\n<p>How can libraries stay relevant? By remembering that rust never sleeps. And that the treatment for library rust can be found in one word: assessment.<\/p>\n<p><!--more--><\/p>\n<h2>What is library assessment?<\/h2>\n<p>At OCLC, my research colleagues and I seek to understand what motivates people to engage in information environments. Then we propose responses that impact library use. We call it \u201cputting the library in the life of the user.\u201d<\/p>\n<p>That\u2019s what assessment is all about. It\u2019s a structured process to learn about user communities and to evaluate how well libraries support them. In many ways, libraries have been doing this for years. Think of all the numbers we\u2019ve collected in the past to show value\u2014answered questions, collection use, program attendance, gate counts, website visits, etc.<\/p>\n<p>What\u2019s changed in assessment is urgency and focus. We\u2019re shifting from stats to stories in order to demonstrate how libraries impact people\u2019s lives. And we need to do it quickly as competition for funding increases.<\/p>\n<h2>Assessing your assessment<\/h2>\n<p>If, when you hear the word \u201cassessment,\u201d you groan or sigh\u2026 something is not right. It should make you excited. Assessment should be like solving a fun puzzle or going on a journey, not tracking stats. You\u2019re going to learn what people are actually doing in their information lives. You\u2019ll find out what they want and how they engage with your programs, spaces, events, and collections. You\u2019ll get some compliments on what\u2019s working well\u2026 and find some areas for growth. But then you can move forward with confidence.<\/p>\n<span class='bctt-click-to-tweet'><span class='bctt-ctt-text'><a href='https:\/\/x.com\/intent\/tweet?url=https%3A%2F%2Fblog.oclc.org%2Fnext%2Frust-never-sleeps-not-for-rockers-not-for-libraries%2F&#038;text=Done%20right%2C%20library%20assessment%20is%20like%20solving%20a%20puzzle%20or%20going%20on%20a%20journey.%20%23OCLCnext&#038;related' target='_blank'rel=\"noopener noreferrer\">Done right, library assessment is like solving a puzzle or going on a journey. #OCLCnext <\/a><\/span><a href='https:\/\/x.com\/intent\/tweet?url=https%3A%2F%2Fblog.oclc.org%2Fnext%2Frust-never-sleeps-not-for-rockers-not-for-libraries%2F&#038;text=Done%20right%2C%20library%20assessment%20is%20like%20solving%20a%20puzzle%20or%20going%20on%20a%20journey.%20%23OCLCnext&#038;related' target='_blank' class='bctt-ctt-btn'rel=\"noopener noreferrer\">Share on X<\/a><\/span>\n<h2>The assessment mindset<\/h2>\n<p>Want to get into the best headspace for creating a good assessment environment? Start here.<\/p>\n<ol>\n<li><strong>State your goals<\/strong>. Why are you doing this? What do you want to know? What do you already know? What can you do with the results?<\/li>\n<li><strong>Claim your team<\/strong>. Who has a heart for change? Who cares about the result? Who is dissatisfied with the status quo? There\u2019s your team.<\/li>\n<li><strong>Collect your tools<\/strong>. How will you gather data? Observation, surveys, focus groups, interviews? You need to choose an appropriate method for getting the information you need.<\/li>\n<li><strong>Commit to change<\/strong>. As I once was told as a doctoral student, \u201cIf you ask a question, be ready and willing to do something based on the answer. Otherwise, don\u2019t ask.\u201d What things are you willing to change? Don\u2019t assess anything not on that list.<\/li>\n<\/ol>\n<p>It\u2019s far too easy to make incorrect assumptions about your users\u2019 needs and motives. Make a commitment to get to know your community, what they\u2019re doing now, and what they\u2019d like to be able to do.<\/p>\n<h2>Rust is forever<\/h2>\n<p>In 1979, Neil Young\u2019s place in the music industry may have been in doubt\u2026 at least in his mind. But, in 1994, <em>Rust Never Sleeps<\/em> was voted as one of his top albums. He realized that staying the same wasn\u2019t an option, even if you\u2019re doing well.<\/p>\n<p>Library assessment is iterative. It should be occurring all the time.<\/p>\n<p>Users have more choices outside the library and new ones every day. But you can adapt. You can empower your library and staff to change and stay highly successful while providing offerings that your community expects and wants.<\/p>\n<hr \/>\n<p>If you\u2019re interested in learning more about library assessment, please join me Tuesday, August 14 for <em><a href=\"https:\/\/www.webjunction.org\/events\/webjunction\/digging-into-assessment-data.html\">Digging into Assessment Data: Tips, Tricks, and Tools of the Trade<\/a><\/em>, and Wednesday, October 3 for <em><a href=\"https:\/\/www.webjunction.org\/events\/webjunction\/presenting-research-findings.html\">Take Action: Using and Presenting Research Findings to Make Your Case<\/a><\/em>. These webinars are part of a special series about assessment that brings together research and practice and provides useful, actionable data to promote and demonstrate the critical role your library plays in your community. <a href=\"https:\/\/www.webjunction.org\/news\/webjunction\/webinar-series-research-assessment.html\">Register now<\/a> for both or for the one that interests you. All sessions are being recorded, if you&#8217;re not able to attend. There\u2019s also a <a href=\"https:\/\/www.webjunction.org\/news\/webjunction\/ready-to-dig-into-assessment-data.html\">Learner Guide<\/a> available with activities to complete to help you get the most out of the webinar experience. The Learner Guide is valuable for those working together as a team to explore a library\u2019s assessment needs. One cohort of learners working through the series and related exercises is comprised of members of the OCLC Research Library Partnership, and they have been gathering for virtual meetings as the newly launched <a href=\"https:\/\/www.oclc.org\/research\/working-groups\/library-assessment.html\">Library Assessment Interest Group<\/a>.<\/p>\n<p><span style=\"color: #808080;\"><em>Photo credit: Darren Hauck\/Getty Images Entertainment\/Getty Images<\/em><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In 1979, Neil Young\u2014one of my favorite artists\u2014released the album Rust Never Sleeps. It represented a conscious recognition that his music had to evolve to appeal to the changing tastes of a new generation. It\u2019s a message I took to heart then, and it continues to impact me today in my work with libraries. How [&hellip;]<\/p>\n","protected":false},"author":20,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[40],"tags":[36],"class_list":["post-2383","post","type-post","status-publish","format-standard","hentry","category-research","tag-library-management"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Rust never sleeps\u2014not for rockers, not for libraries - OCLC Next<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.oclc.org\/next\/rust-never-sleeps-not-for-rockers-not-for-libraries\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Rust never sleeps\u2014not for rockers, not for libraries - OCLC Next\" \/>\n<meta property=\"og:description\" content=\"In 1979, Neil Young\u2014one of my favorite artists\u2014released the album Rust Never Sleeps. 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How [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/blog.oclc.org\/next\/rust-never-sleeps-not-for-rockers-not-for-libraries\/\" \/>\n<meta property=\"og:site_name\" content=\"OCLC Next\" \/>\n<meta property=\"article:published_time\" content=\"2018-08-01T16:02:05+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2019-05-29T17:05:24+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/blog.oclc.org\/next\/wp-content\/uploads\/2018\/08\/Rust_NEXT-Facebook.jpg\" \/>\n<meta name=\"author\" content=\"Lynn Silipigni Connaway, Ph.D.\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:image\" content=\"https:\/\/blog.oclc.org\/next\/wp-content\/uploads\/2018\/08\/Rust_NEXT-Twitter.jpg\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Lynn Silipigni Connaway, Ph.D.\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/blog.oclc.org\\\/next\\\/rust-never-sleeps-not-for-rockers-not-for-libraries\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/blog.oclc.org\\\/next\\\/rust-never-sleeps-not-for-rockers-not-for-libraries\\\/\"},\"author\":{\"name\":\"Lynn Silipigni Connaway, Ph.D.\",\"@id\":\"https:\\\/\\\/blog.oclc.org\\\/next\\\/#\\\/schema\\\/person\\\/be3208461b1d703a86dbd1f927c548cb\"},\"headline\":\"Rust never sleeps\u2014not for rockers, not for libraries\",\"datePublished\":\"2018-08-01T16:02:05+00:00\",\"dateModified\":\"2019-05-29T17:05:24+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/blog.oclc.org\\\/next\\\/rust-never-sleeps-not-for-rockers-not-for-libraries\\\/\"},\"wordCount\":809,\"image\":{\"@id\":\"https:\\\/\\\/blog.oclc.org\\\/next\\\/rust-never-sleeps-not-for-rockers-not-for-libraries\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/blog.oclc.org\\\/next\\\/wp-content\\\/uploads\\\/2018\\\/08\\\/NeilYoung-blog-banner.jpg\",\"keywords\":[\"Library Management\"],\"articleSection\":[\"Research\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/blog.oclc.org\\\/next\\\/rust-never-sleeps-not-for-rockers-not-for-libraries\\\/\",\"url\":\"https:\\\/\\\/blog.oclc.org\\\/next\\\/rust-never-sleeps-not-for-rockers-not-for-libraries\\\/\",\"name\":\"Rust never sleeps\u2014not for rockers, not for libraries - 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She is the co-author of the sixth edition of Research Methods in Library and Information Science, 2017. She was the Chair of the ALA ACRL Value of Academic Libraries Committee and was the President for the Association for Information Science and Technology (ASIS&T). She is the recipient of the 2017 ALISE Service Award for her sustained and regular service, her strong participation and advocacy for ALISE, and for her contributions to ASIS&T. She also was awarded the Chair of Excellence position at the Departmento de Biblioteconom\u00eda y Documentaci\u00f3n at the Universidad Carlos III de Madrid and collaborated with the faculty on user-centered research. Lynn has received research funding from the IMLS in the US and Jisc and the Arts and Humanities Research Council in the UK. 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