Jay Holloway

Executive Director, Delivery Services, Global Product Management

Jay is Executive Director, Delivery Services, Global Product Management at OCLC, where he leads product strategy for services that help libraries connect users with the resources and services they need. His work focuses on making library discovery and fulfillment more intuitive, more connected, and better aligned with how people search, learn, and work today. Jay partners with libraries, product teams, and technology colleagues to shape experiences across discovery, resource sharing, and emerging AI-enabled services—helping OCLC support libraries as they meet changing expectations related to access, convenience, and trust.