Posts tagged under: user research

The Wikipedia research conundrum: Is it citable?

There is a disconnect between how students are taught to use Wikipedia and the way that they actually use it. The notion of an encyclopedia that anyone can edit has led teachers to warn that Wikipedia is unreliable and should never be used or cited as a source of serious research. In reality, most of us use Wikipedia all the time in our research. Defenders of Wikipedia’s contribution model even point out that democratization of contribution is beneficial and necessary for the level of breadth, depth, and reliability it has achieved. If Wikipedia’s open contribution model doesn’t stop researchers from using it, why are students taught to avoid it?

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